Domestic Staff Training Manual
A comprehensive, practical and highly useful guide to organising and carrying out household tasks to perfection, whilst making the most of your working time.

“I dedicate this manual to all domestic workers — responsible, dedicated and efficient — and to their commitment to professional excellence. In these pages they will find a guide of instructions and advice to acquire the proper training, both in working techniques and in understanding their professional responsibilities.”
Ariadne Lang.
Author of the Domestic Staff Training Manual and Director of House&Kids Consulting.
With our manual you will:
Improve your working relationship with your housekeeper
Methods and techniques for completing household tasks
Tips for organising your working time more effectively
Purchase the Domestic Staff Training Manual here
CONTENTS
Chapter 1:
Practical Information for Employers
- Advice on selecting the right housekeeper
- Interview form template
- Detailed social security contributions table
Chapter 2:
Instructions to provide to a new domestic worker
- Working hours, meal times, shift arrangements, etc.
- Technical instructions for household appliances
- Guidelines on childcare routines
- Answering the telephone correctly, receiving visitors
Chapter 3:
Basic employment rules and cohabitation guidelines for domestic workers
Chapter 4:
Methods for organising cleaning, laundry and ironing tasks
- Responsibility for general cleaning and order in the home
- Planning daily household tasks
- Instructions on delicate materials and cleaning products
- Cleaning and presentation of bedrooms
- Cleaning and presentation of bathrooms
- Daily and weekly kitchen cleaning
- Knowledge and correct use of household appliances
- Washing machine: precautions and laundry care tips
- The importance of hanging laundry correctly
- Practical ironing tips
Chapter 5:
The art of table service
- How to lay a table; knowledge of cutlery and glassware
- Basic principles of table service
Chapter 6:
Child nutrition and food handling guidance for domestic workers
Chapter 7:
Daily care for children and babies
- Responsibility for the care and supervision of minors
- Baby development stages
- Daily baby care routines and stimulation techniques
- Accident prevention and basic first aid
- Child nutrition
Chapter 8:
First aid for children and babies
CONTENTS
Chapter 1:
Practical Information for Employers
- Advice on selecting the right housekeeper
- Interview form template
- NEW DOMESTIC EMPLOYMENT REGULATIONS 2012
- Detailed social security contributions table
Chapter 2:
Instructions to provide to a new domestic worker
- Working hours, meal times, shift arrangements, etc.
- Technical instructions for household appliances
- Guidelines on childcare routines
- Answering the telephone correctly, receiving visitors
Chapter 3:
Basic employment rules and cohabitation guidelines for domestic workers
Chapter 4:
Methods for organising cleaning, laundry and ironing tasks
- Responsibility for general cleaning and order in the home
- Planning daily household tasks
- Instructions on delicate materials and cleaning products
- Cleaning and presentation of bedrooms
- Cleaning and presentation of bathrooms
- Daily and weekly kitchen cleaning
- Knowledge and correct use of household appliances
- Washing machine: precautions and laundry care tips
- The importance of hanging laundry correctly
- Practical ironing tips
Chapter 5:
The art of table service
- How to lay a table; knowledge of cutlery and glassware
- Basic principles of table service
Chapter 6:
Child nutrition and food handling guidance for domestic workers
Chapter 7:
Daily care for children and babies
- Responsibility for the care and supervision of minors
- Baby development stages
- Daily baby care routines and stimulation techniques
- Accident prevention and basic first aid
- Child nutrition

